Cancellation Policy

Arrival Instructions:

Punta Cana: Upon arrival, after clearing immigration customs and picking up bags, exit the arrival hall and go to counter # 36 from Dominican Travel. The Dominicantravel logo will be displayed. A Dominican Travel agent will assist with the transportation.

All other airports: Upon arrival, after clearing immigration customs and picking up bags, exit the arrival hall, walk out of the terminal and our driver will wait outside with a Dominicantravel sign. A Dominican Travel driver will assist with the transportation.

 

Cancellation Policy: We accept cancellation up to 12 hours before your scheduled arrival time or pick up time at the hotel there is no penalty - we will refund your money fully. Cancellations with less than 12 hour before your scheduled arrival time or pick up time at the hotel we will refund 50 %. We will NOT REFUND in case of "NO SHOW" (No Show is when someone simply do not show up at the counter # 36 at the airport or the hotel without any prior notice).

Help and Support

Diamond Mall. Local 45 A. 1er Nivel
Av. Los Próceres, Esq. Euclídes Morillo, Arroyo Hondo.

PHONE.
809-552-0184

EMAIL.
web@dominicantravel.com

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